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Category: Insights

Spotlight Series

TEAM SPOTLIGHTS

Kristen Bailey on facilitating diversity & inclusion and transforming the patient experience
Rapping with Mason Smith About Leadership and Self-Directed Learning
Renee Piazza on Developing Brand Ambassadors, Crafting Powerful Presentations, and Teaching Adults to Swim
Gordon Eby on Facilitating Strategic Change and Moving to Canada
Hamilton Ray on Continuous Learning, Getting Unstuck, and the Atlanta Braves
Katherine Gorman on Machine Learning, Podcasts, and Empowerment
Geoff Amidei on conditions for creativity, tree houses, and middle-age athleticism
Dave Rutley on family cooking, changing the way people work, and earning client trust
Matt Saiia on self-discovery, leadership, and being a roadie

LEARNING IN A MODERN AGE

Think Piece: Learning in a Modern Age
Interview: Let the Material Lead You: An Interview with Designer David Small
Perspectives: Leaving Behind the “Perfection or Bust” Mindset
Interview: Rethinking Training Design with IQVIA’s Emily Demarest
Interview: Leadership Development, Mr. Miyagi Style

THE POWER OF IMMERSIVE EXPERIENCE

Think Piece: Deep Diving Into Immersive Experience
Interview: Performance Art and Immersive Experience: An Interview with Michelle Stern
Ways of Working: Immerse Yourself: Six Strategies for Fostering Group Focus
Ways of Working: The Value of Fresh Ideas
Case Study: Spark innovation with a presentation by an expert, then a structured ideation session—just like Fujifilm
Interview: Keeping it Human: The Secret to Experience Marketing
Interview: Forging Connections Under Immersive Conditions

COLLECTIVE CREATIVITY

Think Piece: Collecting Our Thoughts on Collective Creativity
Perspectives: Getting Creative About Cutting Costs
Perspectives: From Participation to Collaboration: Lessons from Public Art
Perspectives: Working Differently Is More Than a Different Workspace
Interview: Dave Johnson on Collaborating to Solve Healthcare’s Big Challenges
Interview: The Design Museum’s Liz Pawlak on Maximizing Collaboration at the Urban Innovation Festival
Ways of Working: Inviting Collective Creativity: The 7x7x7 Idea Development Activity
Perspectives: The Practices of Leading Creativity

AIML: BIG CHANGES, BIG CONVERSATIONS

Think Pieces: Talking About a Revolution
Perspectives: Human Questions About Artificial Intelligence at TEDxBoston
Interview: Envisioning Technological Evolution with Michell Zappa
Interview: John C. Havens on Being Pro-Human in an Age of AIML
Interview: Talking Machines' Katherine Gorman on Keeping the AIML Conversation Human
Perspectives: Facilitating the Future in the Age of AIML

LEADING BY LISTENING

Think Piece: Come on Feel the Noise: An Introduction to Leading by Listening
Interview: Listening for Poetry
Ways of Working: Tell Me What You Want, What You Really Really Want: “Eavesdropping” on Your Customers
Perspective: Rock On: Sampling Our Way Into the Future
Audio Accompaniment: Listening Machines: How Computers Process Language
Ways of Working: Strategies for Listening to Customers in a Digital Age
Audio Accompaniment: What Improv Can Teach Leaders About Listening
Perspective: Getting Our Girls' Voices Out There
Perspective: How the Best Leaders Listen
Perspective: Opening Up About Listening: A Psychologist’s Secrets
Interview: Listening to Our Stakeholders with Johnson & Johnson’s Somi Kim

NARRATIVE UNIVERSE

Think Piece: Good Old Fashioned Virtual Reality: Telling the Whole Story About Storytelling
Interview: Lost In Fiction: Cognition, Perception, and the Flow State
Read/Dialogue/Apply: The Storytelling Animal at Work
Case Study: An Extraordinary Story: Lessons from UP Education Network
Interview: Dear World: An Interview with Jonah Evans
Interview: Stories: An Action Shot
Topical Listening: Gather Round the Campfire: A Guide to Great True Story Podcasts
Topical Reading: The Magical History Tour (Or Why Everyone Needs a Monkey Bag)
Final Reflections: Embrace the Metaphor, Run the Table, Share the Pie

AESTHETICS OF CHANGE

Think Piece: Something Strange May Change You
Case Study: Can You See Me Now? Scribing from a Mile Away
Interview: Playing for a Change: An Interview with Doris Sommer on The Work of Art in the World
Case Study: Ideas Writ Large: Scribing Innotribe at Sibos 2015
Read/Dialogue/Apply: Organizational Acupuncture
Interview: Visual Tools for Developing and Sharing Ideas
Topical Reading: The Moment is Now: Oliver Sacks on Memory and Creative Performance
Final Reflections: The Stars Look Very Different Today: Final Reflections on the Aesthetics of Change

News & Views

Creative Solutions

Facilitating Change

Graphic Facilitation / Graphic Recording / Scribing

Insights

Learning and Development

Podcast Development & Production

TED & TEDx

Working Better Virtually

Business Model Optimization

January 16, 2024

What good is a CAB without ACTION?

June 8, 2023

The Problem With Customer Advisory Boards

March 31, 2023

Spotlight Series

TEAM SPOTLIGHTS

Kristen Bailey on facilitating diversity & inclusion and transforming the patient experience
Rapping with Mason Smith About Leadership and Self-Directed Learning
Renee Piazza on Developing Brand Ambassadors, Crafting Powerful Presentations, and Teaching Adults to Swim
Gordon Eby on Facilitating Strategic Change and Moving to Canada
Hamilton Ray on Continuous Learning, Getting Unstuck, and the Atlanta Braves
Katherine Gorman on Machine Learning, Podcasts, and Empowerment
Geoff Amidei on conditions for creativity, tree houses, and middle-age athleticism
Dave Rutley on family cooking, changing the way people work, and earning client trust
Matt Saiia on self-discovery, leadership, and being a roadie

LEARNING IN A MODERN AGE

Think Piece: Learning in a Modern Age
Interview: Let the Material Lead You: An Interview with Designer David Small
Perspectives: Leaving Behind the “Perfection or Bust” Mindset
Interview: Rethinking Training Design with IQVIA’s Emily Demarest
Interview: Leadership Development, Mr. Miyagi Style

THE POWER OF IMMERSIVE EXPERIENCE

Think Piece: Deep Diving Into Immersive Experience
Interview: Performance Art and Immersive Experience: An Interview with Michelle Stern
Ways of Working: Immerse Yourself: Six Strategies for Fostering Group Focus
Ways of Working: The Value of Fresh Ideas
Case Study: Spark innovation with a presentation by an expert, then a structured ideation session—just like Fujifilm
Interview: Keeping it Human: The Secret to Experience Marketing
Interview: Forging Connections Under Immersive Conditions

COLLECTIVE CREATIVITY

Think Piece: Collecting Our Thoughts on Collective Creativity
Perspectives: Getting Creative About Cutting Costs
Perspectives: From Participation to Collaboration: Lessons from Public Art
Perspectives: Working Differently Is More Than a Different Workspace
Interview: Dave Johnson on Collaborating to Solve Healthcare’s Big Challenges
Interview: The Design Museum’s Liz Pawlak on Maximizing Collaboration at the Urban Innovation Festival
Ways of Working: Inviting Collective Creativity: The 7x7x7 Idea Development Activity
Perspectives: The Practices of Leading Creativity

AIML: BIG CHANGES, BIG CONVERSATIONS

Think Pieces: Talking About a Revolution
Perspectives: Human Questions About Artificial Intelligence at TEDxBoston
Interview: Envisioning Technological Evolution with Michell Zappa
Interview: John C. Havens on Being Pro-Human in an Age of AIML
Interview: Talking Machines' Katherine Gorman on Keeping the AIML Conversation Human
Perspectives: Facilitating the Future in the Age of AIML

LEADING BY LISTENING

Think Piece: Come on Feel the Noise: An Introduction to Leading by Listening
Interview: Listening for Poetry
Ways of Working: Tell Me What You Want, What You Really Really Want: “Eavesdropping” on Your Customers
Perspective: Rock On: Sampling Our Way Into the Future
Audio Accompaniment: Listening Machines: How Computers Process Language
Ways of Working: Strategies for Listening to Customers in a Digital Age
Audio Accompaniment: What Improv Can Teach Leaders About Listening
Perspective: Getting Our Girls' Voices Out There
Perspective: How the Best Leaders Listen
Perspective: Opening Up About Listening: A Psychologist’s Secrets
Interview: Listening to Our Stakeholders with Johnson & Johnson’s Somi Kim

NARRATIVE UNIVERSE

Think Piece: Good Old Fashioned Virtual Reality: Telling the Whole Story About Storytelling
Interview: Lost In Fiction: Cognition, Perception, and the Flow State
Read/Dialogue/Apply: The Storytelling Animal at Work
Case Study: An Extraordinary Story: Lessons from UP Education Network
Interview: Dear World: An Interview with Jonah Evans
Interview: Stories: An Action Shot
Topical Listening: Gather Round the Campfire: A Guide to Great True Story Podcasts
Topical Reading: The Magical History Tour (Or Why Everyone Needs a Monkey Bag)
Final Reflections: Embrace the Metaphor, Run the Table, Share the Pie

AESTHETICS OF CHANGE

Think Piece: Something Strange May Change You
Case Study: Can You See Me Now? Scribing from a Mile Away
Interview: Playing for a Change: An Interview with Doris Sommer on The Work of Art in the World
Case Study: Ideas Writ Large: Scribing Innotribe at Sibos 2015
Read/Dialogue/Apply: Organizational Acupuncture
Interview: Visual Tools for Developing and Sharing Ideas
Topical Reading: The Moment is Now: Oliver Sacks on Memory and Creative Performance
Final Reflections: The Stars Look Very Different Today: Final Reflections on the Aesthetics of Change

News & Views

Creative Solutions

Facilitating Change

Graphic Facilitation / Graphic Recording / Scribing

Insights

Learning and Development

Podcast Development & Production

TED & TEDx

Working Better Virtually

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Immersive Web Experiences / Alexion Culture Transformation Story

This external facing website is designed to showcase the culture transformation that Alexion underwent since 2017. The site utilizes an innovative scroll-based animation design, and also featured a cross-team effort that included creative, production, and digital teams.