November 2010

Expertise

In another great post, Jonah Lehrer explores The Cognitive Cost of Expertise. Through a process called "chunking," we use our expertise and knowledge as a lens; it helps us quickly recognize patterns within our field of expertise. But that same ability creates a strong bias--we're always trying to fit the patterns we see into our existing models.

Why Face-to-Face Matters

In "Why Face to Face Meetings Matter," Professor Richard D. Arvey cites numerous studies to make his case. While there is an obvious need to control costs in the face of almost constant meetings, there will always be situations where the effectiveness of meeting in person outweighs the cost savings of meeting virtually.

Developing a Winning Attitude

The Europeans love football. Working with a client in Europe, I’ve had the opportunity to listen to two big football personalities give keynote addresses. This week, it was Andy Roxburgh, a former Scottish player and coach, and currently UEFA’s Technical Director.  

Jack Welch Modeling Leadership

Last summer I was lucky enough to hear Jack Welch present a keynote address in Boston. It was an incredible opportunity to learn from a true business legend and try to connect his perspectives to my own experiences. I was awed by his immense presence, his command of the room and his apparent stature (he loomed fairly large for a relatively short person). And at the same time, I was interested  to hear him speak so simply and concisely. He was matter of fact and to the point.